Teams at Catholic Charities Family and Community Services

Provides clinical and residential support for clients with substance use or mental health needs. Responsibilities include treatment-plan support, crisis intervention, conflict management, family visits, group facilitation, case management assistance, resident monitoring, toxicology screening, medication observation, psychoeducation, emergency procedures, and detailed electronic documentation.

Provides reception and clerical support for the HEAP program. Responsibilities include answering inquiries, screening applications, processing mail, maintaining records and filing systems, tracking supplies, greeting visitors, making referrals, logging site visitors, and supporting program staff while maintaining confidentiality and a trauma-informed environment.

Provides non-medical in-home support to program participants, including housekeeping, personal care, meal preparation, supervision, safety monitoring, community appointments, activities, documentation, and administrative program support. Maintains accurate records, communicates client concerns, assists with meetings and events, and supports a clean, positive shared environment. Requires a valid New York State driver’s license, vehicle access, and the ability to lift 20 pounds.