Teams at Castle Volkswagen of Schaumburg

Engages dealership service customers to identify vehicle upgrade opportunities, explain benefits and tailored offers, coordinate appointments, and generate leads for sales consultants. The role bridges service and sales teams, tracks prospects and follow-ups in CRM and dealership systems, and stays informed about vehicle inventory, incentives, and promotions.

Guide customers through vehicle purchases, demonstrate new and used vehicles, negotiate payment terms, build client relationships, follow up after sales, generate referrals, and report sales objectives and activities to management.