Teams at Cass Information Systems

Leads technical product teams by setting technology vision, managing roadmaps and backlogs, overseeing software development initiatives, coordinating Agile delivery, maintaining SLAs, and ensuring alignment with business goals. Manages product staff, including hiring, coaching, performance evaluations, and development. Partners with business product owners and stakeholders to plan releases, remove delivery impediments, report project status, and drive continuous product improvement.

Performs risk-based financial, operational, information systems, and internal control audits. Evaluates SOX controls, develops audit procedures and data analytics solutions, prepares reports, monitors regulatory requirements, and partners with IT, cybersecurity, compliance, and business stakeholders. Mentors junior auditors and supports audit planning, risk assessment, and audit readiness.

Supervises employees and operational workflows to ensure customer accounts are processed accurately and efficiently. Assigns daily work, monitors productivity and quality, coordinates staffing, coaches employees, supports recruiting and training, resolves operational issues, and contributes to process improvements. Maintains procedures, performance metrics, customer account implementations, safety standards, and employee engagement while developing independent leadership and operational judgment.