Teams at Caseware

Staff Site Reliability Engineer responsible for improving production resilience, security, observability, and operational excellence across AWS and Kubernetes environments. The role designs scalable distributed systems, secure CI/CD pipelines, deployment strategies, reliability standards, and incident-management practices. Responsibilities include leading high-severity incident response, optimizing platform performance, reducing operational toil, mentoring engineers, and advancing cloud-native platform tooling. Requires deep AWS, Kubernetes, Istio, infrastructure-as-code, observability, TypeScript, and Node.js expertise.

The Software Developer in Test will shape quality engineering for a cloud-native SaaS platform. Responsibilities include developing automated tests across the testing pyramid, improving CI/CD and E2E reliability, reducing flaky tests, supporting functional testing, monitoring quality KPIs and DORA metrics, and coaching engineering teams. The role requires collaboration across distributed teams, test infrastructure development, API and integration testing, observability practices, and adoption of AI-powered testing approaches.

Manage global marketing automation, Salesforce Marketing Cloud workflows, database health, lead processing, email nurture programs, campaign calendars, reporting, dashboards, and KPI tracking. Coordinate cross-functional stakeholders, optimize campaign processes, document best practices, and use AI and automation tools to improve efficiency and performance. The role requires managing integrated campaigns, workflows, dependencies, and marketing technology adoption across global teams.