Teams at Casepoint

Design, develop, test, and maintain software modules; troubleshoot and resolve customer issues; provide shift-based customer support; follow coding standards and use TFS for code check-ins; prepare technical documentation and escalate unresolved problems to internal teams.

Plan, administer, and supervise network and server operations, including Windows servers, AD, DNS, firewalls, routers/switches, VMware, telephony, wireless security, cabling, software/hardware installs, updates, and documentation to maintain production network integrity and compliance.

Design, develop, and execute JMeter performance tests with Groovy scripting for SaaS applications; analyze results, identify bottlenecks, produce actionable reports, collaborate with dev/QA/DevOps, and document testing strategies within Agile teams.