Teams at Carter BloodCare

Designs, implements, maintains, and optimizes Cisco network infrastructure, including LAN/WAN, routing, switching, firewalls, SD-WAN, VoIP, and hybrid cloud environments. Troubleshoots complex infrastructure issues, supports network security standards, manages lifecycle activities, documents systems, and collaborates with cybersecurity and technical services teams. Participates in on-call rotations and provides infrastructure support during critical incidents.

Designs, implements, administers, and facilitates employee learning and development programs. Assesses training needs, creates instructional content, delivers classroom and virtual training, administers the LMS, and coordinates learning projects. Partners with HR, leadership, and department heads to support employee engagement, process improvement, and organizational performance. Requires strong instructional design, facilitation, collaboration, project planning, communication, and technology skills.

Provides employee relations support across multiple regions, conducts workplace investigations, advises leaders and employees, develops corrective actions and performance plans, manages workplace accommodations and unemployment matters, and ensures employment-law and DOT compliance. Partners with Learning & Development on training, supports HR initiatives, oversees Driver Qualification Files, and resolves complex employee relations issues. Regular travel among service areas is required.