carsales.com.au Benefits Overview

Own and optimize automated customer journeys that drive engagement, retention, and membership. Build personalized, multi-channel lifecycle communications, manage segmentation, testing, campaign setup, QA, and delivery, and measure performance against business metrics. Collaborate with paid media, SEO, GEO, analytics, experimentation, and product teams to support growth campaigns and identify new opportunities. The role primarily uses Braze and involves newsletters, long-form content, go-to-market campaigns, and customer experience optimization.

Own and optimize automated, personalized, multi-channel customer journeys supporting engagement, retention, membership, lifecycle communications, and product launches. Responsibilities include segmentation, campaign setup, QA, testing, performance tracking, content development, and cross-functional growth collaboration. The role requires hands-on marketing automation or CRM experience, strong analytical judgment, and meticulous campaign execution, with Braze experience highly valued.

Supports dealer, leisure, industry, OEM, and agency sales teams by coordinating advertising campaigns, tracking delivery, communicating with partners, preparing sales collateral, and producing post-campaign reports. Builds client relationships, assists with advertising solution sales, and manages competing priorities. The role is an entry-level opportunity based in Melbourne or Sydney with hybrid work options.