Teams at Carnegie Hall

Supports Carnegie Hall and Weill Music Institute marketing efforts to drive ticket sales and audience growth. Responsibilities include researching target markets, managing contact lists and data integrity, conducting outreach calls, identifying media and promotional opportunities, updating event listings, and assisting with receptions and community events. The intern must manage deadline-oriented tasks independently and collaboratively while demonstrating strong communication, organization, attention to detail, and enthusiasm for marketing and the performing arts.

Provides patron support through phone, live chat, and digital channels for ticket sales, subscriptions, donations, registrations, refunds, exchanges, and event inquiries. Guides customers through website navigation and self-service tools, processes order adjustments, and completes administrative tasks in a fast-paced contact center. The required schedule is Friday through Tuesday, 12:00 PM to 8:00 PM.

Supports day-to-day administrative operations for Carnegie Hall’s education programs, including contractor documentation, contracts, payments, invoices, reimbursements, credit card reconciliations, budget tracking, financial reporting, constituent records in Tessitura, participation data, and creative-services approvals. Coordinates with program teams, Human Resources, Finance, Development, and other departments while maintaining accurate records, meeting deadlines, and providing project support.