Teams at Carestream Dental

The Account Executive will grow and manage a San Jose dental sales territory, exceed quotas, prospect and close new business, retain customers, and sell digital imaging equipment and practice management solutions. Responsibilities include solution selling, pricing and negotiation, customer visits, marketing campaigns, trade shows, and coordination with management, inside sales, and channel partners. The role requires strong dental or healthcare equipment/software sales experience, quota achievement, negotiation skills, travel availability, and the ability to lift 50 pounds.

Provide advanced technical and application support for SaaS and on-premise dental practice systems. Troubleshoot operating systems, browsers, networks, cloud services, integrations, and legacy platforms; resolve escalations; communicate solutions to dental professionals; document issues; create knowledge resources; identify recurring problems and automation opportunities; and collaborate with engineering, product, and cross-functional teams.

Provides Level 2 technical and application support for SaaS, on-premise, integrated, and legacy dental practice systems. Diagnoses issues involving operating systems, browsers, networks, cloud services, and databases; communicates resolutions to dental professionals; documents troubleshooting; manages escalations; creates knowledge content; and identifies opportunities for training, automation, and chatbot improvements.