Carestream Dental Benefits Overview

The Technical Support Analyst provides advanced technical support for SaaS dental applications, troubleshooting issues and assisting customers via various communication channels. Responsibilities include handling escalations, diagnosing problems, and collaborating on solutions while maintaining documentation.

Drive dental equipment and software sales in the St. Louis territory, aggressively prospecting and closing new business, managing customer relationships, preparing pricing quotes, collaborating with inside sales and channel partners, and supporting virtual and occasional in-office customer engagements and trade events to exceed quota.

Lead design and build of AI agents and integrations across pro-code and no-code platforms. Define automation patterns, integrate AI platforms with business tools via APIs, write Python for complex integrations and data transforms, evaluate agent performance, and guide architecture and tooling decisions while collaborating with VP of AI.