Teams at Carespring

Serves as the facility’s front desk representative by answering and directing calls, greeting visitors, screening team members and vendors, taking messages, and addressing inquiries. Provides customer service and assists the Business Office Coordinator with filing, payment receipt, applicant and new-hire direction, and other administrative tasks. Maintains a professional appearance and welcoming atmosphere while performing general office duties.

Provides front-desk and telephone reception for a skilled nursing facility. Greets visitors, residents’ families, vendors, salespeople, and prospective residents; directs calls and inquiries; takes messages; manages visitor and team-member screening; and assists with filing, payment receipt, applicant direction, and other administrative duties.

Coordinates recruiting, hiring, onboarding, orientation, and retention efforts for nursing and other facility staff. Responsibilities include candidate outreach, application processing, reference and background checks, drug screens, physicals, license verification, interview scheduling, orientation planning, applicant tracking, and preceptor coordination. The role monitors turnover and morale trends, supports staffing needs, and collaborates with nursing leadership and facility administration to maintain hiring goals and team member engagement.