Teams at CareOregon

Provides administrative support for a department by preparing correspondence, managing spreadsheets, invoices, expenses, records, supplies, meetings, presentations, minutes, schedules, and travel arrangements. Responds to inquiries, coordinates stakeholders, maintains effective relationships, supports process improvements, and meets departmental goals. Requires strong organization, communication, customer service, judgment, attention to detail, and proficiency with Microsoft Office. The role is office-based three days per week.

Partners with business units and leaders on HR strategy, employee relations, performance management, workforce planning, succession planning, recruiting, onboarding, training, and organizational development. Independently investigates and resolves complex employee relations matters, interprets policies and employment laws, coaches managers, analyzes workforce trends, and supports leadership development and retention initiatives.

Investigates and audits healthcare claims to identify overpayments, execute recovery strategies, and improve payment integrity. Reviews CMS and RAC topics, validates vendor recovery recommendations, researches regulations and billing guidelines, documents root causes, prepares provider notifications, processes claims adjustments, resolves disputes, and supports testing. The role collaborates with clinical, finance, claims, contracting, configuration, provider relations, vendors, and other internal partners while meeting productivity, quality, and savings goals.