Teams at CareDx, Inc.

Supports IT SOX audits, IT general controls, system documentation, access governance, role and entitlement management, account cleanup, policy development, and remediation tracking. The role partners with IT, InfoSec, Internal Audit, and business stakeholders to strengthen least-privilege access, maintain system hygiene, and ensure compliance in a regulated environment.

Supports healthcare providers and patients using NavDx diagnostic testing. Responsibilities include customer onboarding, clinical workflow education, operational issue resolution, order and results support, reimbursement coordination, provider portal adoption, utilization analysis, account strategy, data maintenance, and cross-functional project execution. Ensures compliance with HIPAA, CLIA, FDA regulations, and company policies while improving customer experience and testing access.

Supports healthcare providers, patients, and clinical institutions using NavDx diagnostic testing. Responsibilities include customer onboarding, workflow education, order and results support, reimbursement coordination, provider portal adoption, utilization analysis, data maintenance, account strategy, and cross-functional operational improvement. The role ensures compliance with HIPAA, CLIA, FDA regulations, and company policies while strengthening customer satisfaction and patient access.