Teams at Care and Help Home Care, LLC

Supports Care Center administrative operations across recruiting, onboarding, compliance, payroll, employee records, and client and caregiver communications. Coordinates hiring paperwork, background checks, training, scheduling, timesheet and payroll issue resolution, audits, and regulatory compliance. Provides customer service to field staff, caregivers, clients, and families while performing general office support and maintaining accurate electronic records.

Oversee daily branch operations, performance, staffing, scheduling, and service coordination. Lead recruitment and onboarding, allocate caregiver resources, maintain continuity of care, ensure regulatory compliance, and build strong relationships with clients, families, caregivers, payers, and healthcare stakeholders. Drive operational improvements, customer service excellence, and business growth while supporting staff accountability and organizational objectives.

Drive referral growth and client admissions through community outreach, relationship development, territory marketing, in-home assessments, presentations, and CRM management. Serve as liaison with hospitals, referral partners, clients, and families to guide intake, ensure documentation, collaborate with internal teams, and meet KPIs for admissions, revenue, and retention.