Teams at CaptivateIQ

Lead full-cycle recruiting across technical and non-technical roles, partnering strategically with business leaders and hiring managers. Build diverse talent pipelines, manage sourcing through offer negotiation, optimize recruiting processes and ATS usage, maintain data integrity, produce hiring reports, and deliver an excellent candidate experience. The role also supports employer branding and scalable recruiting operations in a fast-growing technology company.

Own and resolve complex customer issues across CaptivateIQ’s SaaS platform, investigating data models, calculations, configurations, integrations, and product functionality. Partner with Product, Engineering, and Customer Success to identify root causes, improve processes, and prevent recurring issues. Mentor consultants, communicate technical resolutions clearly, and contribute to documentation and support scalability. Work scheduled shifts aligned with European, US Eastern, or US Pacific business hours and participate in after-hours on-call support.

Lead complex, multi-phase enterprise SaaS implementations for strategic customers. Manage project scope, schedules, budgets, resources, risks, change control, stakeholder communication, and executive reporting. Partner with solution architects, engineering, and technical consultants on integrations, configurations, technical risks, and deployment readiness. Mentor project managers and improve professional services delivery methodologies, tools, and technical playbooks.