Teams at CaptivateIQ

Own the full go-to-market lifecycle for Sales Planning, including positioning, packaging, sales, implementation, customer adoption, expansion, and renewal. Partner with Product, Engineering, CX, and GTM leaders to validate product-market fit, shape the roadmap, improve funnel performance, resolve systemic customer issues, and build scalable enablement and implementation motions. Coordinate cross-functional resources initially and develop a dedicated team as the product grows.

Own a high-volume SaaS renewals portfolio for the scaled SMB/MM segment. Manage proactive outreach, renewal execution, forecasting, CRM hygiene, churn-risk identification, value communication, and cross-functional coordination. Support save motions, concessions, and contract-related blockers while improving repeatable renewal processes, playbooks, automation, and risk detection. As the first Renewals Manager, establish best practices and contribute directly to retention results.

Own the full enterprise SaaS sales cycle, including self-sourced pipeline generation, discovery, product demonstrations, forecasting, negotiation, and close. Develop strategic account plans, manage complex multi-stakeholder deals, and engage executive buyers such as CFOs and CROs. Collaborate with solutions engineering, product, marketing, customer success, and BDR teams while contributing to sales playbooks and go-to-market strategy.