Teams at Capital on Tap

Partner with Central Functions to deliver excellent employee experience: provide first-line HR support, coach managers on employee relations, use people data to recommend solutions, and support performance management, learning, wellbeing, inclusion, and people programs.

As a Backend Software Engineer, you will develop scalable solutions, manage the SDLC, conduct testing, troubleshoot bugs, and collaborate with team members to align technology with business goals.

Manage a portfolio of complex arrears cases across UK and US, conducting in-depth case reviews, inbound/outbound customer engagement, and deciding tailored repayment solutions. Handle insolvency, legal, and vulnerable-customer escalations, act as a team role model, support projects (UAT/representation), and gather affordability information to achieve fair outcomes.