Teams at Capital Group

Lead end-to-end design, build, and operation of production generative-AI systems (copilots, RAG, agents). Partner with business stakeholders, implement retrieval pipelines, evaluation harnesses, security/privacy controls, observability, and cost optimization. Codify reusable patterns, runbooks, and ensure compliance and operational excellence for deployed AI solutions.

The Client Relations Analyst services Asia ex Japan clients, focusing on the financial intermediary segment, resolving inquiries and coordinating with internal teams to deliver excellent service.

Lead product planning, requirements, and delivery for advisor-facing digital tools. Partner with stakeholders and engineering, write user stories and acceptance criteria, run UAT, track adoption and metrics, and drive continuous improvement and launches across enterprise platforms including Salesforce and internal workflows.