Capchase Benefits Overview

Own a product problem space end to end, from customer discovery and metrics through roadmap definition, iterative shipping, analytics, and post-launch optimization. Partner with engineering, design, risk, operations, legal, and go-to-market teams to deliver measurable business outcomes. Create clear product documentation, communicate trade-offs to executives, and improve operational efficiency, customer usage, revenue, and product quality.

Manage daily payment operations, including deal validation, vendor payouts, customer collections, refunds, reconciliations, and transaction issue resolution. Investigate discrepancies, failed payments, suspicious instructions, platform bugs, and root causes. Partner with Finance, Risk, Product, Engineering, and Operations teams to improve controls, automate workflows, support reporting, and ensure accurate, timely money movement.

Own large-ticket commercial credit underwriting, including financial analysis, credit memos, committee presentations, delegated authority, escalations, leasing structures, syndication, portfolio policy, and automation. Build standards for capital-markets partners, manage exceptions and concentration risks, coach underwriters, and improve decisioning through bureau data, scorecards, and AI. The role requires personally signing $1M+ credits, handling complex commercial files, and developing scalable credit processes across multiple jurisdictions.