Teams at Canyon Pain and Spine

Serve as the clinic's first point of contact: greet and check in patients, manage appointment scheduling, answer phones, maintain patient records, assist with billing/insurance verification, and provide general administrative support while ensuring HIPAA compliance.

Coordinate and confirm patient appointments via phone, email, and online platforms; manage and update scheduling records; handle cancellations/rescheduling; send appointment reminders; assist with administrative tasks like insurance verification; maintain HIPAA-compliant patient confidentiality and provide excellent customer service.

Provide direct patient care for acute and chronic pain: evaluate patients, develop treatment plans, assist with or perform interventional procedures under physician supervision, coordinate multidisciplinary care, educate patients, monitor progress, and document encounters in the EMR.