Candescent Benefits Overview

Coordinates creative projects from intake through delivery, managing schedules, priorities, approvals, dependencies, documentation, stakeholder communication, agency relationships, vendor handoffs, and cross-time-zone collaboration. The role supports Brand & Creative operations across digital, marketing, advertising, event, print, and communications deliverables. It focuses on workflow coordination and operational structure rather than design or creative direction.

Supports HR Business Partners with employee relations, performance management, talent planning, onboarding, compensation cycles, HR metrics, compliance, employee communications, and process improvements. Serves as a first point of contact for routine HR questions, maintains employee records, assists with organizational initiatives, and builds relationships across the organization while developing foundational HR business partnering experience.

Owns a portfolio of approximately 15 digital banking clients in the Western U.S., driving retention, renewals, revenue expansion, and product adoption. Builds executive relationships, conducts business reviews, develops proposals, negotiates contracts, and provides consultative guidance on digital strategy. Partners with sales, marketing, product, and implementation teams to ensure client success while representing the company at industry and client events.