Teams at CampusWorks, Inc.

Leads campus technology infrastructure operations, including Windows and Linux servers, networks, virtualization, cloud services, monitoring, backups, data centers, and incident response. Manages infrastructure staff, vendors, contracts, budgets, security, lifecycle strategies, and modernization initiatives. Partners with university stakeholders and technology centers of excellence to deliver reliable, secure, cost-effective services and maintain operational excellence.

Serve as primary liaison for a single higher-education client to gather requirements, document processes, support and optimize Ellucian Colleague ERP and Ellucian CRM, coordinate with Centers of Excellence, assist testing/upgrades, and drive process improvements and user adoption.

Leads delivery of a portfolio of professional services engagements, managing workplans, project teams, client relationships, risks, budgets, forecasts, utilization, revenue recognition, and gross margins. Serves as a senior client advisor, directs matrixed consultants, supports account growth, and ensures projects are completed on time, within budget, and aligned with client outcomes. The role also contributes to service improvement and requires collaboration across Resource Management, Services, Commercial, and Client Engagement teams.