Teams at Campspot

The Manager of Business Analytics will oversee reporting infrastructure, develop dashboards, analyze data requests, and foster data-informed decision-making within Finance and Operations teams.

Provide inbound phone/email/chat support for campground staff using Campspot reservation software. Troubleshoot, demonstrate features via remote desktop, document issues, and support customers during scheduled shifts including evenings, weekends, and holidays; heavy coverage during summer season.

Manage onboarding of new customers to Campspot's SaaS platform, combining project management, technical support, and training. Support initial setups and major overhauls, coordinate timelines, communicate with stakeholders, solve issues, and handle some evening hours and travel.