Teams at Campminder

Own the strategic direction and roadmap for customer implementation and learning programs. Manage implementation and learning specialists, oversee onboarding and educational content, establish scalable processes, partner with Support, Success, Sales, and Product, and use performance metrics to improve launch quality, time-to-value, and support case deflection.

Lead design and adoption of a shared AI platform (retrieval/RAG, evaluation, observability) used across product teams. Drive cross-functional delivery of LLM/ML initiatives, make build vs. buy decisions, prototype to de-risk directions, define quality and trust metrics, and grow internal automation so teams can reuse platform capabilities in production.

The Senior AI Platform Engineer will lead AI enablement projects across Campminder, collaborating with executives and teams to design AI tools that improve efficiency and empower users.