Teams at Camden National Bank

Processes and investigates debit card, Zelle, ATM, and electronic payment disputes; adjudicates claims under Regulation E, card-network rules, and bank policies. Manages provisional and final credits, chargebacks, recoveries, representments, and arbitration within required timelines. Reviews transaction data and supporting documentation, identifies fraud patterns and potential BSA/AML concerns, escalates risks, and supports branch and customer service teams with dispute resolution.

Design and evolve enterprise security architecture and Zero Trust strategy; align controls with NIST CSF, SOX, and GLBA; evaluate vendor/SaaS security; perform threat modeling and architecture risk assessments; support security for AI and API integrations; mentor teams and respond to security incidents.

Support the investment team with client administrative and operations tasks including recurring and ad-hoc reporting, cash request reviews, portfolio presentation preparation, account documentation verification, tax cost research, and process improvement projects. Collaborate with advisors, portfolio managers, and external partners to ensure accurate, timely client service and compliance with investment guidelines.