Teams at CallMiner

Operate and secure customer-facing cloud infrastructure and SIP telephony integrations for real-time voice and conversational AI services. Deploy, monitor, troubleshoot, and optimize SIP trunks, PBX/SBC connectivity, networking, containers (Docker/Kubernetes), cloud platforms (Azure/AWS/OVH), and support customer onboarding, incident response, and compliance activities.

Lead technical pre-sales across Central Europe for CallMiner analytics and automation. Deliver discovery sessions, demos, POCs, ROI business cases, RFP responses, and coordinate with Sales, Product, and Services to close enterprise SaaS deals.

Manage a portfolio of strategic accounts, executing success plans to enhance customer outcomes and ensure alignment with solutions. Collaborate with cross-functional teams to support revenue growth and retention, while mentoring Customer Success Managers.