Teams at Calix

Manages Colorado customer relationships and territory strategy while selling and negotiating complex, multi-year Calix platform agreements. Leads executive-level engagements, develops value-based solutions, coordinates matrixed teams and partners, manages pipeline quality, communicates business value, and drives deal closure. The role requires broadband industry knowledge, strategic account management, strong discovery and negotiation skills, and approximately 50%–60% regional travel.

Own escalated Tier 3 customer issues across Calix Cloud, EXOS, and managed services; troubleshoot complex networking and software problems, identify product defects, collaborate with development and technical teams, mentor frontline support engineers, document solutions, and represent customer needs internally. The role focuses on cloud-connected Wi-Fi products and requires strong networking, scripting, Linux, troubleshooting, communication, and technical account management skills.

Leads Calix’s global compensation function, including compensation strategy, executive and equity programs, job architecture, market pricing, annual planning, governance, compliance, analytics, and technology. Advises executive leadership, the Compensation Committee, and Board of Directors while managing and developing the compensation team. Partners with Finance, Legal, Payroll, HRIS, and Talent Acquisition on compensation investments, workforce planning, acquisitions, and global business initiatives.