Caliber Healthcare Solutions Benefits Overview

Leads a recruiting and sales team within a profit center to achieve booking, revenue, margin, placement, and client satisfaction goals. Responsibilities include coaching, performance management, recruiting strategy, KPI tracking, hiring, training, escalated issue resolution, client and provider relationship management, and process improvement. The manager partners with general management, marketing, sales, and recruiting teams while using ATS and CRM platforms to support team operations.

Manages client relationships and assigned healthcare staffing accounts from onboarding through ongoing delivery. Coordinates recruiters, providers, vendors, and operations to ensure timely placements, scheduling, timesheets, invoicing, and issue resolution. Presents staffing solutions, supports agreements, identifies account growth opportunities, contributes to QBRs, monitors performance metrics, and maintains client satisfaction. The role is hybrid in Irving, Texas and includes field-based travel to client sites, prospects, and industry events.

Conduct high-volume outbound calls and emails to healthcare organizations, qualify decision-makers, generate interest in staffing solutions, and schedule discovery meetings. Maintain accurate CRM records, track follow-ups and activity metrics, collaborate with sales leaders, and respond positively to coaching in a performance-focused environment.