Teams at Cadwell

Processes customer and field sales orders, handles inquiries and order changes, and coordinates with internal departments to resolve customer issues. Provides professional, solutions-oriented customer service while maintaining product and system knowledge. Supports reception as needed and manages work accurately across changing priorities, deadlines, and department coverage requirements.

Supports accounting integrity and financial reporting through general ledger oversight, month-end and year-end close, reconciliations, journal entry review, payroll accounting, tax compliance, cash management, audits, and internal controls. The role provides technical accounting leadership, researches U.S. GAAP, reviews team work, resolves discrepancies, improves accounting procedures, and partners with cross-functional departments. It also supports system enhancements, filings, forecasting, and special projects.

Provides phone and remote technical support for Cadwell medical devices, including product configuration, operation, hardware, software, and networking troubleshooting. Builds expertise across the product line, delivers clear solutions, follows up with customers, and participates in weekend and after-hours on-call rotations. Requires strong communication, analytical problem-solving, computer proficiency, and the ability to explain technical concepts to customers.