Teams at CAA-Quebec

Customer-facing retail sales role at a travel centre: welcome and advise clients, sell memberships and travel products, issue international driving permits, produce passport photos, and meet store sales targets while delivering professional, bilingual service.

Analyze client needs and provide travel advice; make reservations and purchases (packages, hotels, car rentals, travel insurance); advise on North American cruises; deliver high-quality service within a 35-hour full-time schedule, including Thursday evenings and rotating Saturdays.

Analyser, prioriser et suivre les initiatives talents pour mesurer leur impact. Développer tableaux de bord, indicateurs et recommandations, collaborer avec partenaires RH, soutenir la prise de décision et participer à projets de développement organisationnel et des compétences.