Teams at Businessolver

Process employee benefits enrollment requests by reviewing documentation, determining eligibility, resolving issues end-to-end, and maintaining confidentiality. Participate in mandatory virtual training, meet attendance and schedule requirements, and provide accurate data entry and customer service support for a temporary assignment.

Lead client acquisition onboarding using agile/change management and work-management best practices. Create and maintain schedules, manage risks, drive task ownership, communicate status, validate AI-assisted outputs, produce documentation (SOPs, meeting notes, handoffs), track KPIs, support continuous improvement, and contribute to playbooks and team development to ensure timely, on-scope, high-quality project delivery.

Lead end-to-end UX for web and mobile products: create wireframes, prototypes, and high-fidelity designs; run user research and usability testing; maintain design systems; use data to drive decisions; collaborate with PMs and developers; and mentor junior designers to improve product experiences.