Teams at Business Technology Integrators

Design, develop, implement, and maintain SCORM-compliant, Section 508-accessible eLearning and instructor-led training for NIH/HHS LMS users using Articulate 360. Deliver virtual training, create scenario-based assessments and documentation, collaborate with SMEs, maintain records/version control, and provide user support to drive adoption.

Provide Tier 2 help desk and LMS administration for NIH: troubleshoot and escalate LMS issues, support migration and interfaces, create training and documentation, deliver instructor-led and virtual training, ensure SCORM and Section 508 compliance, monitor tickets, and coordinate outreach and user adoption.

The role involves designing technical solutions for federal bids, collaborating with capture teams, and ensuring proposal compliance for governmental opportunities.