Teams at Business Technology Integrators

The Program Manager will lead business management support for the Defense Health Agency’s Armed Services Blood Program Division. Responsibilities include coordinating complex deliverables, managing stakeholder communications, developing strategic and operational plans, supporting capital planning, monitoring performance and risks, ensuring corrective actions, and maintaining compliance with DoD policies and contract requirements.

Provides daily onsite leadership for contractor personnel supporting USCIS. Coordinates assignments, priorities, workloads, training, operational continuity, and communication with USCIS representatives. Serves as the first point of contact for performance and operational issues, resolves attendance and conduct matters, balances workloads, and submits weekly reports on accomplishments and challenges. Requires supervisory experience managing at least 25 employees, experience with dispersed teams and multiple shifts, and strong leadership and communication skills.

Provides clerical, data entry, inventory, records management, shipping, and property administration support for USCIS. Responsibilities include scanning, filing, processing property transactions, maintaining records and permissions, reconciling documents, entering case data, producing reports, coordinating system access, and routing help desk inquiries.