Teams at Business Intelligence & Informatics Consulting Services, Inc. (BIICS, Inc)

Gather user requirements, design system and screen documentation, perform analysis and testing, develop test cases, support Agile release and sprint planning, ensure compliance with IT processes, and troubleshoot/enhance the HMS/EHR system.

Manage and expand FDOT infrastructure: configure and administer servers, monitor performance and security, design network policies, support cloud environments (AWS/Azure/GCP), create and manage Azure DevOps projects and pipelines, recommend upgrades, troubleshoot systems, and collaborate with stakeholders in a matrixed environment.

Plan, coordinate, and manage testing across the project lifecycle: develop test strategy and master plan, design and execute test cases, manage defects, lead UAT, validate integrations and business workflows, support go-live and post-implementation validation, and report testing metrics to stakeholders.