Bureau (bureau.id)
Bureau (bureau.id) Benefits Overview
Compensation + Benefits
Offers generous parental leave
Offers performance bonuses
Work-Life Balance + Wellbeing
Offers generous PTO
Provides bereavement leave
Provides paid sick days
Offers unpaid extended leave
Offers gym membership
Company Culture
Offers a remote work program
Recently posted jobs
Information Technology • Software
Lead and scale a global L2/L3 Technical Support team for enterprise SaaS customers. Drive SLA adherence, incident and escalation management, backlog reduction, operational reporting, and cross-functional improvements. Coach and recruit engineers, build product and integration expertise, and partner with Product and Engineering to eliminate recurring issues and improve platform reliability.
Information Technology • Software
Design, build, and operate Bureau's cloud data lake and streaming/batch pipelines to support fraud detection and identity intelligence. Own orchestration (Airflow), reliability, observability, and cost-efficiency. Collaborate with data science and ML teams on feature stores and model pipelines, implement schema governance and data quality, and apply graph databases to model identity networks.
Information Technology • Software
Execute product marketing and GTM activities: craft messaging and collateral, support product launches, enable Sales with decks and battlecards, maintain competitive intelligence, and collaborate with Product, Sales, and Growth to drive adoption and conversions.
