Teams at bunch (bunch.capital)

Lead and mentor a team of product designers to define design strategy, own design systems, run user research, and deliver end-to-end product experiences. Establish processes, tooling, and handoff standards while collaborating with product and engineering to ensure accessible, data-driven, high-quality designs.

Lead post-sales lifecycle for fund manager clients, owning onboarding, retention, upsell, and escalation management. Build strategic relationships, translate customer needs into product and operational improvements, and optimise metrics like NPS, retention, and NRR while collaborating cross-functionally to scale Customer Success.

Lead and rebuild finance for a VC-backed fintech: own budgeting, forecasting, investor and board reporting, M&A and treasury, ERP implementation, audits, and finance team hiring to scale toward Series C.