Teams at Built Technologies

Serve as first point of contact for customers via phone, email, and chat. Troubleshoot technical issues, log and categorize tickets, escalate complex problems, document resolutions, maintain knowledge bases, meet performance metrics, and advocate for customer experience improvements.

Lead design and delivery of customer-facing data product applications, building full-stack experiences (frontend, backend, APIs) using TypeScript, React, Node.js, and Python. Partner with Product and data teams to convert analytics and prototypes into production-grade workflows, establish software engineering best practices, mentor engineers, and prioritize customer value through testing, observability, and operational ownership.

The Enterprise Account Executive will develop sales strategies, qualify prospects, and present the Built platform to decision-makers in commercial real estate, focusing on transformation in construction operations.