Teams at Bugcrowd

Curate, triage, validate, and assess vulnerability submissions for managed bug bounty programs. Evaluate validity, accuracy, and severity; communicate with clients and security researchers; escalate critical vulnerabilities through incident response; and contribute to tooling that improves the triage and validation process. The role requires strong application security knowledge, especially OWASP Top Ten vulnerabilities, and proficiency with security testing tools.

Owns retention, customer satisfaction, platform adoption, and renewals for a portfolio of global B2B SaaS accounts. Builds executive relationships, monitors customer health and usage, leads business reviews, coordinates onboarding and technical delivery, resolves issues, communicates product value, and maintains account plans in Gainsight and Salesforce. Partners cross-functionally with Sales, Solutions Architecture, Shared Success, Product, Security, and Program Management to deliver customer outcomes and reduce renewal risk.

Curate, triage, validate, and assess vulnerability submissions for managed bug bounty programs. Evaluate validity, accuracy, and severity; communicate with clients and security researchers; escalate critical vulnerabilities through incident response; and contribute to scripting or tooling that improves the triage and validation process.