Teams at BRUNT Workwear

Serve as the first point of contact at the Wilmington HQ, greeting visitors, managing front desk operations, triaging messages, and supporting meetings, events, mail, and general administrative tasks. Assist Office Manager, Executive Assistants, and HR with projects, maintain lobby safety and lost-and-found, and support office programs like Friday lunch.

The Senior Director of Customer Support Operations will lead customer service initiatives, manage operational excellence, and drive CX strategy, ensuring customer satisfaction as the company scales.

The Customer Experience Representative engages with customers via email and phone, resolves issues, and enhances customer loyalty by delivering exceptional service. This role also involves supporting community events and improving customer support processes.