Teams at Brown & Brown

Support the Placement Team by organizing meetings, managing schedules and deadlines, preparing and delivering reports, reviewing and analysing placement data, liaising with insurers and internal teams, visiting businesses to review placement activity, and supporting Placement Executives with ad-hoc reporting and documentation review.

Provide administrative support to the legal team: open/scan/upload post into case management; manage client enquiries and communication; monitor mailboxes; perform billing and invoicing; attend legal events; and carry out ad hoc management-requested administrative duties.

Serve as first point of contact for incoming enquiries, convert prospects to instructed clients, manage onboarding and payments, set up and progress cases in the case management system, follow up on paperwork, support team administration, and identify improvements to client experience.