Teams at Brown & Brown Insurance

Senior Account Manager manages a group insurance client portfolio, supports Account Executives, serves as the primary client contact, resolves issues, coordinates carrier proposals and RFPs, maintains plan documentation, reviews contracts and plan designs, and participates in claim audits. The role requires strong group insurance expertise, client communication, project coordination, organizational skills, Microsoft Office proficiency, and an active or obtainable Life, Accident, and Health license.

Manages a book of employee benefits business, serving as the primary client contact and subject matter expert for health and welfare plans. Develops benefit strategies, evaluates medical and ancillary plans, manages renewals and proposals, negotiates with carriers, oversees open enrollment, ensures regulatory compliance, and drives client expansion and revenue growth. The role also delegates work, reviews deliverables, mentors junior staff, and maintains client information in benefits administration systems.

Supervise homeowners underwriting operations, including new business, renewals, inspections, wildfire risk assessment, risk selection, quality, and production goals. Guide complex underwriting decisions, ensure adherence to carrier standards, support team training and performance, monitor workloads, assist with UAT and process improvements, and contribute market insights to product and pricing strategies.