Teams at Brooks Equipment Company, LLC

Provides responsive support for customer accounts by coordinating work orders, communicating with customers and affiliate partners, scheduling services, obtaining documentation, tracking status, and resolving or escalating issues. Supports Account Managers, manages high-volume correspondence, maintains accurate records, and coordinates multiple priorities in a fast-paced environment while protecting sensitive customer information.

Provides customer and affiliate support by coordinating work orders, scheduling services, obtaining documentation, communicating status updates, and resolving service issues. Supports Account Managers, maintains accurate records, manages high-volume correspondence, and coordinates multiple priorities in a fast-paced environment. Requires strong communication, organization, customer service, confidentiality, and proficiency with Microsoft Office, CRM, and work order systems.

Grows new commercial accounts within an assigned territory by prospecting, conducting site assessments, developing proposals, and closing multiyear fire and life safety inspection and preventive maintenance agreements. Manages sales pipelines, pricing, forecasts, partner relationships, and customer handoffs while coordinating with operations and technicians. Requires B2B outside sales experience, recurring-revenue selling, CRM proficiency, and daily territory travel.