Brooklyn Sports & Entertainment Benefits Overview

Manage and grow high-profile partnership accounts by executing sponsored assets, promotions, hospitality packages, community programs, media, and signage. Develop account marketing strategies, maintain sponsor and media relationships, support renewals and upsells, and identify opportunities to increase partner value. Collaborate across departments on sponsored programs, host sponsors at events, and oversee in-arena promotions. The role requires strong organization, communication, relationship management, and goal-oriented execution.

Leads overall operations for a live-entertainment and premium hospitality venue, owning P&L performance, budgeting, forecasting, reporting, staffing, guest experience, safety, service quality, and day-to-day execution. Oversees show operations, food and beverage, guest services, security, and facilities while partnering with corporate, creative, programming, and partnerships teams. Builds scalable operating systems, improves efficiency, supports venue expansion, and serves as the senior escalation point for operational, guest, staffing, and incident matters.

Generates new ticket revenue for New York Liberty group sales through outbound prospecting, relationship development, inbound lead conversion, and full-cycle sales management. Builds and maintains a pipeline, tracks activity and forecasts in Salesforce, delivers group experiences, attends games and events, cross-sells ticketing and hospitality products, and collaborates with internal teams to support customer satisfaction, renewals, and repeat business.