Teams at Brooklyn Public Library

Provide front-line public service at the circulation desk, perform check-in/check-out and holds processing, assist patrons with technology, complete data entry, prepare reports and schedules, train part-time staff and volunteers, process library cards and materials, handle supply requisitions, and perform routine clerical and outreach duties.

Provide intensive one-on-one and small-group case management for adult learners (WIOA HSE), assess needs, set service plans, coordinate community referrals, track progress in ASISTS, run outreach and workshops, and support participant transitions to education, training, or employment. Must travel within the Literacy Zone and work evenings and alternate Saturdays.

Provide frontline technology support and training at library branches: troubleshoot hardware/software, install peripherals, coordinate with IT/vendors, lead user classes, maintain tech checklists, and perform circulation/customer service duties including opening/closing and outreach.