Teams at Broadvoice

The Sales Data Analyst is responsible for collecting, analyzing, and reporting sales data to enhance productivity, create reports, and maintain data integrity in Salesforce.

The Senior Channel Manager will manage and grow strategic accounts in Spain, focusing on CCaaS solutions while enhancing customer relationships and pipeline growth.

Serve as a Tier 2 escalation engineer for VoIP issues, diagnosing SIP signaling, RTP and FreeSWITCH behavior. Analyze packet captures, troubleshoot network and call-quality problems, query SQL for records, maintain runbooks, mentor peers, and collaborate with engineering and vendors on integrations.