Teams at Broadvoice

The Technical Support Specialist II will provide VoIP technical support, troubleshoot SIP and RTP issues, document problems, and assist clients through various communication channels.

The Regional Channel Manager will manage and grow partner relationships, provide support for sales enablement, collaborate strategically with internal teams, and represent Broadvoice at industry events with significant travel requirements.

Own strategy and growth of relationships with Technology Solutions Distributors (TSDs). Build scalable enablement, incentives, and sales motions for CCaaS/UCaaS. Drive partner-led pipeline, forecast accuracy, and revenue while collaborating across Sales, Marketing, Product, and Customer Success. Measure KPIs, provide executive updates, and monitor market/competitor dynamics.