Broadvoice

HQ
North Belridge
Total Offices: 6
186 Total Employees
Year Founded: 2005
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Broadvoice Benefits Overview

Compensation + BenefitsCompany CultureWork-Life Balance + WellbeingCareer Growth + Development

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers accidental death & dismemberment insurance

Offers disability insurance

Offers supplemental life insurance

Offers dental insurance

Offers health insurance

Offers mental health benefits

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers Health Savings Account (HSA)

Provides family medical leave

Offers generous parental leave

Offers performance bonuses

Offers employee discounts

Company Culture

Provides commuter benefits

Provides free snacks and drinks

Offers a remote work program

Offers diversity-based Employee Resource Groups

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers an Employee Assistance Program (EAP)

Offers generous PTO

Provides paid holidays

Provides bereavement leave

Offers paid volunteer time

Provides paid sick days

Provides military leave

Career Growth + Development

Job training & conferences

Recently posted jobs

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Broadvoice

Customer Operations Coordinator

5 Days AgoSaved
In-Office
Bogotá, Distrito Capital, COL
Cloud
Reviews and verifies customer orders, documentation, account details, credit checks, and phone-number portability before installation. Builds customer accounts, processes move/add/change requests, assigns service projects, manages delayed orders and post-install follow-ups, and maintains service delivery metrics. Collaborates with Sales, Service Coordinators, customers, and technical teams while maintaining accurate CRM and billing records.
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Broadvoice

Technical Support Specialist

8 Days AgoSaved
Remote
Colombia
Cloud
Provide technical, customer-facing support for VoIP and SIP trunking issues. Diagnose call failures, SIP signaling, RTP, connectivity, and voice-quality problems using logs and diagnostic tools. Document and track tickets, escalate bugs, record feature requests, contribute to knowledge-base materials, support peer enablement, and communicate updates through collaboration channels. The role requires strong communication, basic networking knowledge, router configuration familiarity, and detail-oriented problem-solving in a fast-paced remote support environment.
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Broadvoice

Regional Channel Manager

One Month AgoSaved
Remote
United States
Cloud
Own a Southern California territory to recruit, enable, and manage channel partners (TSDs, VARs, MSPs, agents) to drive midmarket CCaaS/UCaaS revenue. Build joint plans, support sales cycles, deliver enablement, attend trade shows, manage forecasts in Salesforce, and travel 30-50% to grow partner-sourced pipeline.
see all jobs at Broadvoice