Teams at British Business Bank

Build and maintain dashboards and reports, monitor KPIs, analyse website, social, CRM and third-party data, and translate insights into actionable recommendations. Support website content, templates and user journeys for accessibility and quality, test releases, resolve issues, and contribute to SEO, usability and overall digital experience.

Support delivery of the Bank's Five-Year Strategic Plan by developing evidence-based policy and strategy advice, inputting to fiscal events, coordinating projects, engaging internal and external stakeholders, and producing clear written recommendations to senior stakeholders. Maintain project processes, drive continuous improvement, and work collaboratively across teams to respond to government priorities and market developments.

Lead delivery of the Bank's public affairs strategy: build relationships with government, think tanks and sector stakeholders; prepare briefings, events, ministerial and parliamentary activity; provide political insight, horizon-scan risks/opportunities, and translate complex policy into clear communications while supporting and developing team members.