Jobs at brightwheel

Lead brightwheel’s education business from early traction through product-market fit and scale. Own product vision, customer discovery, prototyping, pricing, business economics, and growth across educators, families, states, districts, and early education programs. Build hands-on with AI and modern tools, partner with the CEO and executive team, recruit and develop the team, and drive outcomes visible to the board.

Prospect early education centers through 100+ daily cold calls, qualify prospects, communicate product value, schedule and manage demonstrations for Account Executives, maintain accurate CRM pipeline data, track metrics, and improve sales performance through coaching and collaboration.

Lead, coach, and develop a team of 8–12 sales representatives. Drive pipeline generation, improve sales processes, monitor performance through data and dashboards, support hiring, and establish scalable workflows. The role is responsible for achieving revenue or pipeline targets, developing sales talent, and building a high-performance sales culture.

Own the full sales cycle for prospective and existing early education customers, including outbound outreach, discovery, product demonstrations, pipeline management, and deal closing. Achieve monthly revenue and unit goals while using Salesforce to track activity and follow-ups. Build customer relationships, understand business needs, position brightwheel’s value, and continuously improve through coaching, call reviews, and feedback.

Engage prospective and existing customers, conduct high-volume outreach, uncover needs, deliver tailored product demonstrations, and manage the full sales cycle through close. Achieve monthly revenue and unit goals while maintaining accurate Salesforce pipeline records. Build customer relationships, position brightwheel against competitors, and continuously improve sales skills through coaching, call reviews, and feedback.

Lead Expansion Revenue Operations by designing scalable sales processes, lead scoring, routing frameworks, funnel analytics, and AI-driven workflows. Partner with Sales, Finance, Product, and executive stakeholders to improve go-to-market decisions. Present insights to senior leaders, monitor production systems, and hire, coach, and develop a high-performing team.

Leads go-to-market intelligence and revenue operations by partnering with Sales leadership, identifying efficiency opportunities, analyzing pipeline and sales performance, and building scalable processes and playbooks. Develops automated AI-driven workflows for loss analysis, transcript classification, account segmentation, and quality monitoring. Owns lead routing, scoring, reporting, and operational systems while presenting insights and recommendations to executives and cross-functional stakeholders.

Own Brightwheel’s demand generation function, including pipeline and revenue targets, budget, team leadership, channel strategy, and performance measurement. Diagnose and modernize the existing function, shift from MQL-based marketing to signal- and intent-based approaches, launch emerging channels, integrate AI and agentic tools into marketing workflows, and partner with Sales on funnel definitions, service levels, and conversion quality.

Reconcile and consolidate contact and account records across Salesforce and proprietary systems to create trusted customer records. Validate matches, assign confidence levels, document decision rules, identify data-quality root causes, and build repeatable workflows using Google Sheets, SQL, and AI tools.

Manage sales compensation support and operations, including resolving commission questions, maintaining monthly comp trackers, applying roster changes, investigating Salesforce data issues, monitoring data-health alerts, and maintaining self-service payout tools. Reconcile CRM and downstream data, document defects, coordinate system fixes, and use AI, spreadsheets, SQL, and business systems to ensure accurate and timely commission payouts.

Leads complex, cross-functional go-to-market initiatives for Education and Curriculum products, spanning opportunity identification, positioning, channel strategy, sales enablement, launch, and performance measurement. Develops growth strategies and business cases using customer, market, and performance data; partners across Sales, Marketing, Finance, and Analytics; establishes metrics and scalable operating processes; and communicates recommendations to executives.

Leads a full-stack engineering team developing customer-facing SaaS products across web, mobile, backend, and AI systems. Owns engineering strategy, architecture, reliability, security, privacy, delivery planning, product health, and measurable customer outcomes. Partners with Product, Design, and customer-facing teams to define and ship products, uses production data to guide priorities, and hires, develops, and manages engineering talent.

Build and scale the sales engine for Brightwheel’s education products. Responsibilities include developing go-to-market strategy, prospecting, managing the full sales cycle, creating pipeline, closing early customers, understanding education buyers, and translating market feedback into product, positioning, processes, and repeatable sales playbooks.

Own end-to-end AI-powered product improvements: design and build cross-cutting AI services (retrieval, evaluation, guardrails), define success metrics, prototype to production, create shared AI tooling and abstractions, shape data and system architecture for safe longitudinal signals, mentor engineers, and ship reliable, secure production systems that improve educator and family outcomes.

Lead and build new ventures end-to-end at brightwheel: discover customer needs, prototype and ship AI-enabled products, prove business models and unit economics, recruit and grow teams, and drive outcomes with the CEO and executive team toward product-market fit and scale.