Jobs at brightwheel

The Director of Training & Enablement will manage a unified team, define an AI-first enablement strategy, and improve onboarding and performance metrics.

The AI Growth Systems Manager will design, implement, and optimize AI-powered marketing workflows and automations for campaign execution, aiming to enhance customer acquisition and engagement.

The role involves designing lead scoring models, automating analytical workflows, and collaborating with Sales and Marketing to improve lead quality using AI tools and data analytics.

The Customer Support Specialist will assist customers via chat, email, and phone, resolve product issues, and maintain quality performance in a high-volume environment.

As a Business Operations Manager, you will lead cross-functional initiatives, analyze data for insights, partner with executives, and drive strategic outcomes.

The Business Operations Manager will drive strategic initiatives, lead cross-functional projects, analyze data for insights, and partner with senior management to enhance business performance.

The Program Manager II drives strategic GTM programs, optimizes workflows within Salesforce, partners with various departments, and implements AI-driven solutions to enhance productivity. They analyze performance metrics and support senior leadership in identifying growth opportunities.

Manage customer activation and retention initiatives, optimize operational processes, analyze data for decision-making, and collaborate with teams to enhance customer experiences in a high-growth SaaS environment.

As a Staff Product Manager, you will own a core product area, define strategy and roadmap, and collaborate with engineering and design teams. You will leverage AI to enhance product features and customer experience while ensuring quality and measurable outcomes.

Provide customer support via chat, email, and phone, troubleshoot issues, communicate effectively, manage multiple tasks, and document cases accurately.

The Director of Analytics & GTM Systems leads analytics and systems functions, driving data-informed decisions and overseeing teams. They enhance operational efficiency, implement AI solutions, and align strategies with stakeholders, creating impactful business capabilities and fostering decentralized decision-making.

Responsible for designing compensation models, managing headcount planning, conducting analysis for annual planning, and reporting performance metrics. Partners with cross-functional teams to streamline operations using AI tools and automation.

The GTM Compensation & Planning Analyst designs compensation plans, conducts quota-setting, maintains headcount forecasts, and collaborates with teams on financial strategies. They use AI tools to enhance productivity and ensure effective communication with executive leadership.

The Senior Analyst will design lead scoring models, automate workflows, and utilize AI tools to derive insights for sales and marketing collaboration. They will also maintain documentation to ensure team efficiency.

The role focuses on strategic finance leadership in guiding marketing and sales decisions, developing financial models, and leveraging AI for efficiency.

Provide executive assistant support to senior leaders by managing calendars, coordinating meetings, handling correspondence, and organizing events while ensuring smooth operations.

The role involves executing high-impact projects, building AI-powered automations, analyzing data for insights, and collaborating with senior management to improve business performance.

The Account Executive will expand product offerings to current customers, manage the sales cycle from outreach to closing deals, and achieve revenue goals using Salesforce.

Lead and develop a team of SDRs, focusing on pipeline generation and sales productivity. Collaborate cross-functionally and enhance team performance.

Lead the Sales Operations function for Brightwheel's Expansion business, managing a team and partnering cross-functionally to define strategy and optimize processes.