Jobs at brightwheel

Build and scale the sales engine for Brightwheel’s education products. Responsibilities include developing go-to-market strategy, prospecting, managing the full sales cycle, creating pipeline, closing early customers, understanding education buyers, and translating market feedback into product, positioning, processes, and repeatable sales playbooks.

Lead cross-functional go-to-market programs to scale multi-product selling, redesign Salesforce workflows, deploy AI-driven automations, align stakeholders, build KPI-driven analyses, and drive adoption and efficiency across Sales, Marketing, Finance, and Systems Operations.

Own end-to-end AI-powered product improvements: design and build cross-cutting AI services (retrieval, evaluation, guardrails), define success metrics, prototype to production, create shared AI tooling and abstractions, shape data and system architecture for safe longitudinal signals, mentor engineers, and ship reliable, secure production systems that improve educator and family outcomes.

Lead and execute full-stack SEO, AEO, and GEO strategy to drive high-intent traffic and MQLs. Manage large-scale AI-assisted content production, implement technical schema and llms.txt, track AI citation visibility, conduct audits, and align cross-functional teams to connect SEO work to pipeline and revenue.

The Director of Training & Enablement will manage a unified team, define an AI-first enablement strategy, and improve onboarding and performance metrics.

Own the full sales cycle for existing brightwheel customers, from outbound prospecting and discovery through product demos and deal closure. Conduct high-volume outreach in Spanish and English, expand customer product adoption, achieve monthly revenue and unit goals, maintain accurate Salesforce pipeline data, and position products against competitors. The role requires consultative selling, strong organization, resilience, adaptability, and fluent bilingual communication.

Designs, builds, and operates AI-powered solutions for go-to-market teams, including retrieval, context, evaluation, guardrails, agent workflows, and operational automation. Owns problems end to end from discovery through launch, measurement, and iteration while shaping data and system architecture. Establishes reusable AI tooling, improves engineering velocity through AI-augmented development, mentors engineers, and maintains high standards for reliability, privacy, security, observability, and customer trust.

Perform high-volume outbound prospecting (100+ cold calls/day) to build pipeline, qualify leads using discovery questions, schedule demos for Account Executives, manage and update CRM pipeline, meet sales metrics, and continuously improve through coaching and collaboration.

Sell Brightwheel to early education providers by prospecting, running tailored demos, owning the full sales cycle, and meeting monthly revenue and unit goals while managing outreach and pipeline in Salesforce.

Lead and build new ventures end-to-end at brightwheel: discover customer needs, prototype and ship AI-enabled products, prove business models and unit economics, recruit and grow teams, and drive outcomes with the CEO and executive team toward product-market fit and scale.

Own Finance and Post-Sales analytics and reporting, build board-ready metrics (MRR/ARR, churn, revenue attribution), unify Sales and Post-Sales customer lifecycle, maintain external partner dashboards, and create automated BI dashboards and models in Sigma and Tableau using SQL and dbt, leveraging AI to automate workflows.

Lead and own the technical systems and teams that run operations, redesign GTM architecture for AI, manage managers and ICs, drive company-wide AI-native capabilities, and personally deliver high-priority technical initiatives that improve business outcomes.

Lead AI strategy and delivery: define technical direction, prototype and ship production AI features, build shared AI platform components (evaluation, retrieval, safety, observability), mentor senior engineers, and drive measurable business outcomes for early education customers.

As a Staff Product Manager, you will own a core product area, define strategy and roadmap, and collaborate with engineering and design teams. You will leverage AI to enhance product features and customer experience while ensuring quality and measurable outcomes.

Lead analytics for the curriculum subscription/ecommerce business and Post-Sales, partnering with stakeholders to deliver GTM, retention, and financial insights. Build and maintain data models and pipelines with SQL and dbt, automate and maintain BI dashboards (Sigma, Tableau), own weekly business review source files, and translate analyses into actionable recommendations.

Lead end-to-end development of AI-powered features and shared AI services, own product loop from discovery to production, design data and system architecture, create reusable tooling and guardrails, mentor engineers, and ensure secure handling of sensitive school and family data.

Serve as primary HR partner for corporate orgs: lead calibration, promotion, and merit cycles; coach managers and executives; advise on complex employee relations; drive strategic HR initiatives; design scalable HR processes; use AI tools to accelerate work; mentor HR teammates.

Serve as second-in-command to the Sales Director Pakistan, directly manage 3+ frontline sales managers and a 25-30 SDR org, translate strategy into SMART goals, run operating cadences (pipeline reviews, QBRs, ramp/attrition tracking, forecasting) using SFDC and conversation intelligence, develop manager bench, and partner cross-functionally with GTM, Operations, and Enablement.

Lead Sales Operations for Expansion product lines, build AI-driven automated workflows and lead-scoring models, design scalable GTM processes, run funnel analytics, manage a small team, and present findings to execs.

Design, architect, and implement Salesforce and GTM integrations at scale. Lead development (Apex, triggers, async jobs, REST/API), instrument monitoring/alerting, ship AI-assisted workflows, reduce technical debt, mentor junior admins, and act as technical escalation for revenue-critical systems.