brightwheel Benefits Overview

Prospect early education centers through 100+ daily cold calls, build and manage sales pipeline, uncover prospect needs, communicate product value, and schedule product demonstrations for Account Executives. Maintain accurate CRM records, ensure prospects attend demos, track performance metrics, collaborate with managers, and continuously improve sales processes while contributing to a high-performing team culture.

Leads a full-stack engineering team building AI-powered products and workflows for go-to-market functions. Responsibilities include engineering strategy, architecture, reliability, security, hiring, performance management, cross-functional discovery, prototyping, production delivery, and measurement. The role owns integrations across Salesforce, data platforms, product systems, and AI services while delivering measurable improvements in revenue, conversion, productivity, or quality.

Support enterprise customers by managing account configurations, processing updates and data entry, answering questions, and troubleshooting basic technical issues. Follow detailed SOPs, maintain high accuracy, identify recurring friction points, and recommend process improvements. The role requires strong communication, organization, time management, independent work, and comfort learning new tools in a remote contractor environment aligned with U.S. time zones.