Teams at Brightree

Serve as the primary advisor for healthcare customers, building relationships, coordinating training, monitoring account health, and identifying opportunities to improve billing, collections, revenue cycle performance, and customer outcomes. Analyze data and operational challenges, recommend corrective actions, facilitate communication with stakeholders, and collaborate with internal teams to strengthen customer satisfaction, retention, and business results.

Performs specialized software quality engineering work within product development, contributing to product specifications, designs, testing, and improvement projects. Collaborates with customers, developers, and stakeholders; leads project teams, mentors junior engineers, applies quality methodologies, solves complex problems, and serves as a best-practice resource.