Brightidea
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The Senior Customer Success Manager is responsible for ensuring customer satisfaction and retention by driving the adoption of the company's software, developing account expansion strategies, consulting with customers, renewing contracts, onboarding new customers, and creating feedback loops with product management.
The Lead Development Representative will qualify and set appointments for the sales team, manage inbound inquiries, conduct prospecting through calls and emails, maintain accurate lead activity in CRM, and understand and articulate Brightidea's technology offerings. Excellent communication skills and resourcefulness are essential for success.
The Technical Implementation Consultant will provide product training, technical expertise, and configuration support to clients, creating tailored solutions based on their needs. They will manage project documentation, facilitate client learning sessions, and advise on technical best practices, all while collaborating with internal and external teams to drive innovation in client organizations.
As an Innovation Consultant, you will guide clients in designing and executing innovation efforts, managing the delivery of strategy and implementation services, and driving transformational change. Responsibilities include facilitating workshops, managing innovation programs, and advising on best practices for various initiatives.
The VP of Marketing at Brightidea will drive the company's marketing strategy to scale from $15M to $100M+ ARR. Responsibilities include creating a content strategy, overseeing multimedia and communications, managing demand generation, and collaborating with internal teams to enhance brand recognition and market leadership.
As an Account Executive, you will drive new business and manage existing accounts by leveraging Brightidea's innovative solutions. Your responsibilities include strategic selling, conducting sales presentations, navigating enterprise clients, and managing the sales cycle to exceed customer acquisition goals while expanding existing platforms.