Teams at Bridge Investment Group

Administer and optimize Microsoft Teams Phone, telephony, voice network, and company mobile device infrastructure. Manage users, phone numbers, calling policies, Direct Routing, SIP trunks, SBCs, mobile device compliance, call routing, and integrations. Troubleshoot complex incidents, monitor performance, support onboarding, document procedures, improve processes through automation, and collaborate with IT teams and stakeholders. Participate in on-call support while ensuring reliable, secure, compliant, and scalable communication services.

Supports administration, configuration, security, troubleshooting, testing, integrations, and optimization of the Yardi platform. The role provides functional support to Accounting, Finance, Operations, Asset Management, Construction, and IT teams; manages access and SOX controls; uses SQL/YSQL for data validation; supports upgrades, releases, migrations, and implementations; and maintains documentation, testing evidence, and procedures.

Provides technical support for corporate, property, and satellite-office users nationwide. Installs and configures computers, operating systems, software, peripherals, and network connections; diagnoses and resolves hardware, software, networking, printer, and end-user issues; supports employee onboarding; and responds to service requests through email, phone, and other electronic channels.